For Confidential Help, Call
(866) 729-1012

Payments, Insurance and Accreditation

We provide continuous care treatment options through groups, individual and family education, and community connections.

Insurance and Payment

Many of SunCloud Health’s patients use their in-network benefits to pay for treatment. There is usually a deductible and some form of co- insurance that our patients must pay directly to us.

This (CNBC) video provides a basic understanding of how medical costs and insurance are related and structured. Which may help you anticipate expenses and budget better for your health.

Upon admission to SunCloud Health, a patient must sign a “SCH Financial Agreement” contract that obligates him or her to pay for the services rendered, commensurate with the contracts we have in place with the various insurance companies and per each individual’s specific plan. For the financial portion our patients pay directly to us, SunCloud accepts Visa, MasterCard and American Express.  We also accept checks.

Our main concern is providing recovery and helping people find a more fulfilling life.

Important to note on patient intake:

We suggest patients consult our Intake/Financial Coordinators (call us at (866) 729-1012), our coordinators will:

  • Review costs
  • Payment options
  • Work with patients to help them fully understand how their insurance benefits can be used to support them with treatment

Our initial assessments and evaluations are intended to provide a recommended level of and course of care.

  • Charges will apply unless otherwise advised.
  • Cancelation policies may also apply.
  • Financial terms and conditions are provided at your first visit; please ask if you would like to review them ahead of time.
  • Where needed we will work with our patients to make arrangements that fit their financial situations.


SunCloud Health is currently in-network with the following insurance providers. If you do not see your insurance listed, please contact us regardless, as we can and will work with you to help maximize your benefits.

  • BCBS of IL and out of state BCBS PPO plans
  • BCBS – Federal plans
  • BCBS of IL * HMO * In-Network Groups
  • DULY
  • Advocate Lutheran
  • UIC Physicians Group
  • Unified Physicians Network
  • Independent Phys at Mercy
  • Advocate South Suburban
  • Advocate Christ
  • Advocate Good Shepard
  • Advocate IL Masonic
  • Advocate Halsted
  • Access Community – referral from PCP required
  • Advocate Condell Phys Partners
  • Advocate Sherman
  • Advocate Health Care Rolling Meadows
  • EPH – IPA
  • EPH – Silver Cross
  • Loyola Partners
  • Northwestern – Subject to program – For evening and ED only
  • Amita Health – Subject to Program – RTC MH only
  • United HealthCare, Optum, Unites Behavioral Health
  • Kaiser Permanente
  • United Health Care Student Resources
  • UMR
  • Oxford
  • Medica
  • AllSavers
  • VA
  • Aetna
  • First Health
  • Meritain
  • HealthSmart
  • Aetna Student
  • Cigna
  • EverNorth Behavioral Health
  • Great West
  • HealthGram
  • Health Partners
  • Humana
  • Tricare East (PHP, IOP, OP – MH and SA, RTC – MH only 21 years and younger only): Prime and Select Plans
  • Beacon/Carelon Behavioral Health
  • Compsych
  • Magellan
  • Provider Network Of America
  • CareFirst BlueCross BlueShield

Out of Network Insurance plans with Single Case Agreement options:

  • UHP
  • Homestead Plans
  • Healthlink
  • Health Alliance
  • Ambetter
  • Tufts
  • **We do not participate with Medicaid/Medicare/Medicare Supplemental plans at this time.**

    If your insurance is not listed above, it does not mean we do not accept, we will find out more with a benefit verification.

    Accreditation and Licensing

    Joint Commission Behavioral Health Care Accredited

    SunCloud Health is accredited by the Joint Commission, demonstrating our ongoing commitment to safe, high-quality behavioral health care.

    SunCloud Health is licensed by the Illinois Department of Human Services

    DASA Licensed

    We are also accredited by the Illinois Department of Alcohol and Substance Abuse.

    Stay Connected With UsBlog & News

    Accreditations, Certifications & Licensing

    LegitScript approved
    DASA License. Department of Alcohol and Substance Abuse.
    Joint Commission Behavioral Health Care Accreditation.
    EDC Member
    IAEDP Member

    The Joint Commission signifies that all people always experience the safest, highest quality, best-value health care across all settings with a devotion to patient safety. The Gold Seal, is a symbol to the community and patients we serve that SunCloud Health has placed an emphasis on quality of care.

    We are here for you.

    One of the nations most trusted names in treating substance use addictions, eating disorders, mood disorders, PTSD and related traumas.
    (866) 729-1012