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Residential Level of Care

Integrated, Comprehensive Residential Treatment

What is a Residential Treatment Center?

A residential treatment center is an in-person, therapeutic setting where patients stay overnight to receive an intensive level of care for an extended period of time to deeply immerse in trauma recovery and learn skills that set the foundation for a journey to a more well balanced and self-fulfillment. 

Why Residential treatment vs other treatment options?

The treatment of a physical malady is typically predicated on the severity of the problem. Consider a leg injury: a sprained ankle needs only an Ace bandage; a fractured tibia requires a cast; a completely torn MCL necessitates surgery to heal.

Issues of a psychiatric nature such as disorders or addictions are similar: one size does not fit all. Mild anxiety in an adolescent could be cured with outpatient therapy. This is one-on-one treatment provided by a trained counselor. Substance abuse in a college student may respond well to an intensive outpatient program, in which the person receives individual counseling and participates in groups. An eating disorder in a new mother could be effectively dealt with in a partial hospitalization program. This is much like intensive outpatient but demands more time each week. However, when a psychiatric illness becomes very complicated or when two or more addictions or disorders are in play, a higher level of care is often indicated.


Kim Dennis, MD, CEDS, Medical Director, CEO and Co-founder at SunCloud Health, tells us why SunCloud is opening up a residential treatment center.


Melissa Rocchi, ATR, LCPC, Executive Director, Northbrook, Naperville and Lincoln Park Chicago on the addition of the SCH Residential Treatment Center.


Kim Dennis, MD, CEDS, tells us about the new specialty unit for co-occurring eating disorders and substance use, opening January 2023.

Individualized Residential Treatment for Mood, Eating Disorders, Substance and Trauma/PTSD in a Confidential, Clean, Safe Environment.

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SCH RTC Pathway
Integrated Model

Our Integrated Model is Designed to Treat Co-Occurring Diseases

SunCloud Health specializes in treating patients who struggle with complex co-occurring eating disorders, substance use disorders, mood disorders and related trauma.

Our approach is integrated and ideal for people who don’t fit nicely in to a “treatment box” at other facilities that may specialize in one diagnosis and not the entire person.

Over 60% of our patients admit with co-occurring disorders.

We don’t track people based on their “primary”.

We treat the whole person.

Our Highly Experienced Residential Care Team Is Designed Around Our Patient’s Conditions

Led by one of the nations most highly respected psychiatrists, Kim Dennis, MD, the multi-disciplinary care team we have created has nearly 100 years of combined experience working at the residential level of care.  Many have worked together for nearly 20 years and each brings a unique gift rooted in a deep compassion for improving the lives of the patients we treat.

Our residential treatment center features 21 residential beds for adults 18 and over in our overnight facility in Northbrook. Our treatment model is integrated and comprehensive with a laser-like focus on treating those who struggle with complex co-occurring eating disorders, substance use disorder, process addictions, mood disorders and related trauma. Residential level of care is for those who need 24/7 support.

Coming in late 2022, we are expanding our residential services with the opening of a new specialty unit focusing exclusively on the treatment of co-occurring eating disorders with substance use disorders. We’re opening a new building right next door to our current residential center. More information to come. 

Get to Know Your SunCloud Health Residential Treatment Center Care Team 

Rachel Goodwin, LPC, LCDC, CADC
Clinical Lead
SunCloud Health treats individuals struggling with complex co-occurring substance use disorders, eating disorders, process addictions, mood disorders, and trauma. We believe it’s best to utilize an integrated treatment approach, rather than serially addressing symptoms. We simultaneously treat behavioral concerns and their underlying causes and conditions.

We are a group-based program. We believe in the power of community and group treatment. We feel that when patients work with others who struggle with similar issues, they can harness the power to effect change that is often unachievable with individual therapy alone.

We believe group therapy is an agent of change and provides a space that promotes social support and healing. It offers a unique opportunity for individuals to work on issues of intimacy and individuation. It is useful in treating a broad variety of problems including depression, anxiety, serious medical illness, loss, and addictive disorders (AGPA, 2003).

When patients come to us with an issue, we encourage them to “bring it to group!” Our group therapy provides a safe space where patients can talk about everything and anything. We are not afraid of patients triggering other patients. We do not wish to create a “protective-trigger-free-bubble” treatment experience. Rather, we find there is no better place to be triggered than in a treatment setting where direct clinical support is available and patients can practice the social skills they have been working on.

Our care is integrated, wholistic and comprehensive. In addition to group therapy, we provide individual therapy, family therapy, medication management, nutrition support, Cognitive Behavioral Therapy, Dialectical Behavior Therapy, and Experiential Therapies (such as art and yoga). We also offer outdoor activities and local outings.

Sonja Negrean, RN, BS, SCRN
Director of Compliance and Nursing
Our residential facility offers 24-hour nursing care to ensure the medical safety of our patients. Our nursing staff coordinates with our clinical team and doctors to assure all medical needs are met promptly and appropriately.

LEARN MORE: about how a dietitian can support your recovery.

Overview of dietary program (3 meals, 3 snacks); mix of catered and in house prepared food.

Residential Treatment Gallery

Patients are treated in a clean, warm, creative environment, supervised by our team of integrated professionals. Our center is brand new. It was created with our patients in mind: lots of open space; soft, tranquil colors throughout; and comfortable living spaces to relax, journal or read a book. There is a clear division between male and female rooms.

Individualized Residential Treatment for Mood, Eating Disorders, Substance and Trauma/PTSD in a Confidential, Clean, Safe Environment.

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Our Residential Treatment Level of Care is Integrated, Wholistic and Comprehensive.

As such, we provide a wide range of therapeutic strategies: individual and group therapy, family therapy, process groups, cognitive behavioral therapy, dialectical behavior therapy, and experiential therapies such as, art, dance, yoga along with outdoor activities and local excursions. Patients receive psychiatric care and assistance from a dietician when appropriate.


Autumn Aumann, Residential Operations and BHS Director for SunCloud Health on the benefits of Residential Level of Care


Sonja Negrean, RN, BS, SCRN, the Director of Compliance and Nursing, describes the SunCloud Health difference for patients.

Our Residential Treatment Care is Affordable

SCH is in network with most commercial payers including BCBS, Aetna, Cigna, Humana, UBH/Optum, Tricare, Magellan, BHS, Bright Health, Beacon/Value Options and others.

Full Continuum of Care at SunCloud Health’s Residential Treatment Center

SunCloud provides the full continuum of care for our patients. We offer PHP, IOP and traditional outpatient for people as they “step up” and “step down” to and from Residential Level of Care. We are able to support people as they need more or less, throughout their recovery journey.

We are Taking Maximum Covid-19 Precautions

Patients are required to be fully vaccinated prior to admission and a negative PCR test is required within 72 hours prior to admission.

We Listen to Our Patients Patient Satisfaction Matters

We believe that there is a direct correlation between our patients experience when in treatment and quality of care.

We listen to our patients.

We care about their experience.

We measure their experience and we use this data to improve in areas where we can.

Patient Satisfaction

We Measure and Publish OUTCOMESOutcomes 2021

SunCloud Health believes fervently in value based healthcare where value is a function of outcomes that matter to patients per dollar spent, and where quality means a lot more than just quantity.

Since inception in 2016 we have measured over 20,000 patient reported outcomes.

Like the Patient Satisfaction Surveys, we use these outcome measurements internally to identify areas of potential improvement and externally to share with prospective patients and their families who deserve data as they make life or death decisions.

The OQ 45.2 Questionnaire is one of tools we measure and the chart below (n=8302) shows patients progress and improvement from admit, through treatment to 365 days post treatment.

Who We Are Not

Who We Are NOTSunCloud Health is not a destination treatment center. Our facility is safe, new, clean, spacious, warm and inviting.

However, we do not have swimming pools, horses or an ocean in our backyard.

For those looking for destination treatment, ours is not the place to consider. For those looking for high quality care, we may be an option worthy of consideration.

Destination treatment trappings. Why is treatment more effective close to home?

Destination treatment centers are in large part very similar to destination weddings. They are often located in very desirable areas and offer many attractive amenities that are not necessarily connected to therapy or the treatment process. If you have ever received care at one of these centers and felt appreciably better by discharge only to return home and find yourself struggling with the same old issues, you are not alone. For many, this experience is similar to returning to Chicago in the middle of Winter from a fabulous vacation with family. Reality comes crashing down even as you are still taxing on the runway. The phone explodes with hundreds of emails that suddenly require immediate attention.

Often people are lured to destination centers simply by the thought of getting away from home and perhaps even using insurance benefits to take a type of vacation.  Certain programs capitalize on this temptation. Regrettably, what is missed in many of these critical decisions is that home, with all its stress and pressures, is still going to be there when treatment is concluded. The truth is, care that is close to home is often the best way to ensure a long-term recovery trajectory.

Read More:

This is an excerpt, the original entry was posted in Treatment Centers and tagged Destination Treatment Centers, Recovery Centers, treatment centers on January 12, 2021 by David Newton.

Individualized Residential Treatment for Mood, Eating Disorders, Substance and Trauma/PTSD in a Confidential, Clean, Safe Environment.

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Accreditations, Certifications & Licensing

LegitScript approved
DASA License. Department of Alcohol and Substance Abuse.
Joint Commission Behavioral Health Care Accreditation.
EDC Member
IAEDP Member

The Joint Commission signifies that all people always experience the safest, highest quality, best-value health care across all settings with a devotion to patient safety. The Gold Seal, is a symbol to the community and patients we serve that SunCloud Health has placed an emphasis on quality of care.

We are here for you.

One of the nations most trusted names in treating substance use addictions, eating disorders, mood disorders, PTSD and related traumas.
(866) 729-1012