Payments, Insurance and Accreditation

We provide continuous care treatment options through groups, individual and family education, and community connections.

Insurance and Payment

Many of SunCloud Health’s patients use their in-network benefits to pay for treatment. There is usually a deductible and some form of co- insurance that our patients must pay directly to us.

This (CNBC) video provides a basic understanding of how medical costs and insurance are related and structured. Which may help you anticipate expenses and budget better for your health.
Upon admission to SunCloud Health, a patient must sign a “SCH Financial Agreement” contract that obligates him or her to pay for the services rendered, commensurate with the contracts we have in place with the various insurance companies and per each individual’s specific plan. For the financial portion our patients pay directly to us, SunCloud accepts Visa, MasterCard and American Express. We also accept checks.

Our main concern is providing recovery and helping people find a more fulfilling life.

Important to note on patient intake:

We suggest patients consult our Intake/Financial Coordinators (call us at (855) 956-2850), our coordinators will:

  • Review costs
  • Payment options
  • Work with patients to help them fully understand how their insurance benefits can be used to support them with treatment

Our initial assessments and evaluations are intended to provide a recommended level of and course of care.

  • Charges will apply unless otherwise advised.
  • Cancelation policies may also apply.
  • Financial terms and conditions are provided at your first visit; please ask if you would like to review them ahead of time.
  • Where needed we will work with our patients to make arrangements that fit their financial situations.

Insurance

SunCloud Health is currently in-network with the following insurance providers. If you do not see your insurance listed, please contact us regardless, as we can and will work with you to help maximize your benefits.

  • BCBS of IL and out of state BCBS PPO plans
  • BCBS – Federal plans
  • BCBS of IL * HMO * In-Network Groups
  • DULY
  • Advocate Lutheran
  • UIC Physicians Group
  • Unified Physicians Network
  • Independent Phys at Mercy
  • Advocate South Suburban
  • Advocate Christ
  • Advocate Good Shepard
  • Advocate IL Masonic
  • Advocate Halsted
  • Access Community – referral from PCP required
  • Advocate Condell Phys Partners
  • Advocate Sherman
  • Advocate Health Care Rolling Meadows
  • EPH – IPA
  • EPH – Silver Cross
  • Loyola Partners
  • Northwestern – Subject to program – For evening and ED only
  • Amita Health – Subject to Program – RTC MH only
  • United HealthCare, Optum, United Behavioral Health
  • Kaiser Permanente
  • United Health Care Student Resources
  • UMR
  • Oxford
  • Medica
  • AllSavers
  • VA
  • Aetna
  • First Health
  • Meritain
  • HealthSmart
  • Aetna Student
  • Cigna
  • EverNorth Behavioral Health
  • Great West
  • HealthGram
  • Health Partners
  • Humana
  • Beacon/Carelon Behavioral Health
  • Compsych
  • Magellan
  • Provider Network Of America
  • CareFirst BlueCross BlueShield

Out of Network Insurance plans with Single Case Agreement options:

  • UHP
  • Homestead Plans
  • Healthlink
  • Health Alliance
  • Tufts

**We do not participate with Medicaid/Medicare/Medicare Supplemental plans at this time.**

If your insurance is not listed above, it does not mean we do not accept, we will find out more with a benefit verification.

Explaining SunCloud’s Integrated Model Why is an integrated treatment model essential to successfully treating patients?

Dr. Kim Dennis, Co-Founder and Medical Director at SunCloud Health, discusses the vital role the integrated model (that she is pioneering at SunCloud Health) plays in the success of treating patients with co-occurring disorders and underlying trauma. How does SunCloud create an authentic culture of patient support?

Elizabeth E. Sita, MD
Medical Director of Adult Services

Dr. Elizabeth E. Sita, MD, is a Board Certified psychiatrist specializing in the care of patients with eating disorders. She completed her undergraduate training at the University of Chicago and graduated with Highest Honors. She then earned her medical degree at Northwestern University Feinberg School of Medicine and was recognized with the Chairman’s Award for Excellence in Psychiatry. She subsequently completed residency with the Department of Psychiatry and Behavioral Sciences at McGaw Medical Center of Northwestern University, where she was elected Chief Resident and received the Resident Psychiatrist Leadership & Service Award.
Upon completing her training, Dr. Sita came to Ascension Alexian Brothers Behavioral Health Hospital, where she served as Assistant Medical Director of the Center for Eating Disorders and Director of Transcranial Magnetic Stimulation Services before transitioning to lead the new inpatient eating disorder unit as Medical Director of Eating Disorder Services at Ascension Saint Joseph Hospital – Chicago. In these roles, she has cared for a multitude of adolescents and adults struggling with anorexia nervosa, bulimia nervosa, binge eating disorder, and other eating disorders as well as severe, cooccurring mood, trauma, personality, and substance use disorders.
Dr. Sita has been recognized throughout her training and practice for a commitment to excellence in patient care and for her ability to engage patients in their most challenging moments. Her passions include the care of treatment-resistant eating and mood disorders as well as questions of medical capacity and end-of-life decision making.
She believes that, first and foremost, human connection is key to mental health and well-being and strives to share this philosophy in each and every patient encounter. She is excited to bring her expertise to SunCloud Health as the Medical Director of Adult Services!
 
VIDEO: Meet Elizabeth E. Sita, MD, Medical Director of Adult Services


 https://youtu.be/JbmELh2UGXE

Lacey Lemke, PsyD
Assistant Vice President of Clinical Services

Dr. Lacey Lemke (she/her) is a licensed clinical health psychologist with specialized expertise in the treatment of eating disorders and the practice of medical and health psychology. She completed her doctoral training in clinical psychology with a Primary Care emphasis at the Adler School of Professional Psychology. Dr. Lemke went on to complete both her predoctoral clinical internship and postdoctoral fellowship through Ascension Health, where she gained advanced training working with individuals experiencing eating disorders and self-injurious behaviors, as well as within pediatric subspecialty settings including endocrinology, neurology, and adolescent medicine.

Dr. Lemke is deeply committed to providing evidence-based, compassionate care and collaborates closely with interdisciplinary teams to ensure comprehensive treatment. Her professional mission is to support patients in achieving their fullest potential by guiding them to the most appropriate level of care and empowering them to make meaningful, sustainable progress toward improved health and well-being.